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Resources & FAQ

Student Volunteer FAQ

Student Volunteer FAQ

A: Any student, faculty or staff member from any WVU campus, engaged in any type of service defined below:

Community Service: The practice of volunteering one's time and talents to promote the common good and personal growth, while meeting actual community needs.

Service-Learning: A teaching and learning strategy by which students learn through intentional and structured community service tied to specific learning outcomes and integrated through reflection.

Outreach: Improving outcomes for individuals and families in West Virginia and the surrounding region through sustainable, active collaborations, building on resources, skills, expertise, and research-based, knowledge in a manner that is consistent with the land grant mission.

Civic Responsibility and Advocacy:

  • Lifelong citizenship development through participation, engagement and empowerment
  • Institution fulfills its purpose while acting to promote a strong inclusive democracy
  • Creating a larger sense of mission, purpose, integrity, and clarity of direction
  • Supports the development of community and belonging

A: Many different activities may be approved, but here are some general guidelines:

  • The service may include, but is not limited to, participation with non-profit, governmental, public, faith-based, campus, or community-based organizations designed with any or all of the following purposes: improving the quality of life for community residents; meeting the needs of community residents; or fostering civic responsibility.
  • Service with for-profit businesses is generally not accepted.
  • The service must be supervised and provided in a safe environment that promotes learning at all times for the volunteer. Volunteers may not be directly supervised by family members.
  •  All volunteer activities must conform to WVU BOG Governance Rule 1.6.
  • Opportunities from private families/individuals are not typically eligible. This includes, but is not limited to, tutors, personal care assistants, nannies, and pet care. *During the COVID-19 pandemic, some critical service to individuals, such as grocery shopping for elders can be considered.
  • Monetary or in-kind donations are not considered a replacement for completing service hours. If volunteers assist in the collection or distribution of donated goods, the time spent doing so may be tracked as service hours.
  • Students who report to donate blood will have the opportunity to earn two (2) community service hours for each donation. If a student is not eligible to donate, they will be given the opportunity to volunteer at that site for the same number of hours.
  • Attending fundraising events such as dinners, cookoffs, and 5Ks is not typically considered volunteer service. Responding to an iServe volunteer need post to assist with the event is considered to be service.

You should log your hours on iServe as soon as possible after completing your service, while verification records are easily available. You can easily do this on your smart phone if you responded to a volunteer need on iServe. To receive credit, you MUST log your hours within 12 months of completing.

Questions to Ask Yourself

Here are some questions to ask yourself as you consider working in the community:

  • How much free time do you have available to do community service or social justice work?
  • How many hours a week would you like to be involved?
  • How much of a commitment are you willing to make?
  • How many months are you able to commit to a volunteer job?
  • Can you follow through with your commitment? Signing up to volunteer and not showing up means you took up a slot for someone else and left the organization short-handed.

  • What are you passionate about?
  • How do you feel you can make a contribution to the community and, very importantly, to yourself?
  • Have you done community service work before?
  • What did you like/dislike about it?
  • Do you want to do something similar again?
  • Do you have any abilities, interests, or work experience that you could apply in a volunteer capacity?
  • Are there career skills or experience you would like to develop through your community work?

  • Do you have a geographic preference?
  • How far are you willing to travel to do volunteer work?
  • Do you have access to transportation?
  • What kind of atmosphere would you like to work in?
  • Do you want to work inside or outside?
  • Do you want to work independently or with others in a team effort?

  • What age group do you want to work with? Infants, children, teenagers, adults, the elderly?
  • Do you want to work with a community action or social justice program, a school or educational program? Would you like to work with recent immigrants?
  • Would you want to work in a program that addresses physical, mental or emotional disabilities?
  • Do you want to work one-on-one or with a group of people?

  • Do I know someone who could provide a reference for me if I need one?
  • Have I asked that individual in advance so they will know that they may be contacted?
  • If I am under the age of 21, do I understand that there may be certain volunteer opportunities that have minimum age limits for which I do not qualify?

This page is actively being updated and was last published on 07/18/2022. Have suggestions or feedback? Please submit them by  clicking here and completing this survey.